Cancellation Policy under German Civil Code (BGB), Distance Selling Regulations – As of 2024

Important Notice:
The following cancellation policy applies exclusively to consumers as defined in § 13 of the German Civil Code (BGB), i.e. natural persons entering into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

Right of Withdrawal

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period is 14 days from the date the contract is concluded.

To exercise your right of withdrawal, you must notify us:

Bohemian Dragomans GmbH & Co. KG
Regensburger Str. 336
90480 Nuremberg, Germany
Phone: +49 (0) 911 8171584
Email: info@bohemian-dragomans.com

via a clear and unambiguous statement (e.g. a letter sent by post, fax, or email) informing us of your decision to withdraw from the contract.
You may use the attached sample cancellation form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient to send your notice before the cancellation period expires.

Consequences of Withdrawal

If you cancel this contract, we will refund all payments received from you, including standard delivery charges (excluding additional costs resulting from your choice of a delivery method other than the standard delivery we offer), without undue delay and at the latest within 14 days from the date we receive your notice of cancellation.

Refunds will be made using the same payment method you used for the original transaction, unless expressly agreed otherwise. You will not be charged any fees in connection with the refund.

If you have expressly requested that we begin the service before the cancellation period ends, and the service has been fully delivered, your right to cancel expires in accordance with § 356 (4) BGB.

In this case, cancellation or withdrawal is no longer possible.

Please note:
In most cases, the delivery or completion date you request will fall before the statutory cancellation period expires. As a result, our services typically begin immediately after the contract is concluded. By expressly agreeing to this early start, you acknowledge that your right of withdrawal expires prematurely.

Sample Cancellation Form

(If you wish to cancel the contract, please complete this form and return it to us.)

To:
Bohemian Dragomans GmbH & Co. KG
Regensburger Straße 336
90480 Nuremberg, Germany
Phone: +49 (0) 911 8171584
Email: info@bohemian-dragomans.com

I/we () hereby cancel the contract concluded by me/us () regarding
– the provision of the following translation service(s) (), delivered by email or post
— Ordered on () / received on (*)
— Order number
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is submitted on paper)
— Date: ___________

(*) Delete as appropriate.