Back Office Solutions
Back Office Solutions at Bohemian Dragomans® – Efficiency, Quality and Expertise Behind the Scenes
In today’s global business world, seamless processes are the key to success. Especially in the translation industry, what happens behind the scenes plays a crucial role – and that’s where the so-called Back Office comes in. At Bohemian Dragomans®, we offer our clients highly professional Back Office Solutions that go far beyond what traditional language service providers deliver. This ensures your projects are handled not only linguistically, but also organisationally and administratively to absolute perfection – efficiently, quality-assured and certified under DIN EN ISO 17100.
What do Back Office Solutions mean in the translation industry?
Back Office Solutions cover all support services that take place behind the scenes of a translation project to guarantee a smooth workflow. They form the organisational backbone of our work and safeguard quality, deadlines and cost-efficiency.
These include, for example:
• Project management and resource planning
Careful planning, steering and monitoring of projects to ensure deadlines are met, budgets respected and priorities flexibly adjusted.
• Terminology and style guide management
Building, maintaining and managing terminology databases, style guides and glossaries so your corporate language stays consistent across all languages.
• File preparation and technical handling
Extracting, segmenting and preparing files in virtually any format to ensure translations can be seamlessly integrated into your existing systems.
• Quality assurance processes
Implementing CAT tools, QA checks, checklists and reports to guarantee linguistic, terminological and formal quality.
• Documentation and reporting
Meticulous documentation of every project step, versioning, terminology updates and client-specific requirements.
These services often go unseen – but they make all the difference between a simple translation process and a professional, structured language management approach.
Why are Back Office Solutions so important?
Translating a text is just the tip of the iceberg. Behind it lies a multitude of tasks that ensure projects are implemented efficiently and meet the highest linguistic and organisational standards. Without a professional Back Office, you risk inconsistent terminology, unclear responsibilities, missed deadlines and unnecessary costs.
Especially in complex, multilingual projects – such as international marketing campaigns, product launches or legal documentation – a strong Back Office pays off twice over. It ensures that translators, reviewers, DTP specialists and clients work hand in hand to deliver results that resonate in every language.
Our quality promise: DIN EN ISO 17100
As a language service provider certified under DIN EN ISO 17100, we commit to clearly defined processes and the highest standards. This standard not only sets requirements for the qualifications of translators and revisers but also governs project management, quality assurance and documentation – all central elements of our Back Office Solutions.
This means we ensure that:
• the best experts are selected for each project,
• workflows are transparently and traceably documented,
• your terminology and style specifications are rigorously applied,
• every step is reliably checked under the four-eye principle, or optionally the six-eye principle for particularly sensitive content.
We also follow the principles of ISO 9001 to continuously develop our internal processes and make them even more efficient and economical for our clients.
Our team: Professionally qualified and personally committed
At Bohemian Dragomans®, we rely on true professionals. Our project managers, terminologists, CAT tool specialists and quality assurance experts all bring solid training, years of industry experience and a sharp instinct for linguistic as well as organisational detail. They oversee your projects with foresight, provide personalised support and make sure everything runs smoothly – from the initial briefing to final delivery.
Your benefits with our Back Office Solutions
• Quality certified under DIN EN ISO 17100
• Dedicated contacts for maximum transparency and short communication paths
• Efficient terminology and style guide workflows aligned with your corporate language
• Optimised file and process preparation, even for complex formats
• GDPR-compliant, confidential handling of your projects
• Traceable reports and documentation for your complete peace of mind
Conclusion: More than translation – complete language and process management
Back Office Solutions from Bohemian Dragomans® are far more than just administrative support. They are your guarantee that projects are professionally managed, quality-assured and delivered on time. This lets you fully focus on your content and target markets – while we take care of the rest.