Standards
DIN EN ISO 17100 – Our Quality Commitment for Professional Translations
Professional translation requires more than just linguistic expertise. It demands clearly defined workflows, subject-matter qualifications, reliable quality assurance, and transparent processes. That’s precisely why the international standard DIN EN ISO 17100 was created—and why we at Bohemian Dragomans® follow it to the letter. As a certified language service provider, we guarantee translations that meet the highest standards—not only in language, but in process and performance.
What does DIN EN ISO 17100 cover?
DIN EN ISO 17100 is the only international standard developed specifically for translation services. It defines Europe-wide quality requirements for translation processes and the professionals involved. The standard outlines binding criteria for:
- the professional qualifications of translators,
- the steps involved in translation projects,
- the mandatory revision process,
- data protection and confidentiality safeguards, and
- communication between client and provider.
At its core is the “four-eyes principle”: every translation must be reviewed in full by a second qualified expert—an essential step to ensure content, language, and style are flawless.
Why does this standard matter for our clients?
Because it guarantees maximum reliability. When you work with Bohemian Dragomans®, you can rest assured that your texts are not only linguistically excellent but also handled in strict accordance with international standards—whether it’s legal, technical, or literary content.
We document every project stage meticulously: from the initial briefing to translator selection and final delivery. This means our workflows are fully transparent and traceable—every step of the way.
Our translators – qualified, experienced, specialised
DIN EN ISO 17100 requires all translators to have formal training, comparable work experience, or verified subject-matter expertise. At Bohemian Dragomans®, we go even further: we work exclusively with linguists who combine professional credentials with in-depth industry knowledge and exceptional linguistic skill.
Whether it’s law, medicine, engineering, marketing or finance: we assign a dedicated expert team to each field, ensuring that your content is translated accurately, consistently, and with a clear understanding of your target audience.
Bohemian Dragomans® – Quality, Systematically Delivered
Our certification under DIN EN ISO 17100 isn’t a one-time achievement—it reflects how we work every single day. We live and breathe quality: structured, systematic, and customer-focused. And we’re constantly evolving to meet the ever-growing demands of global communication.
A standard you can trust
Language services are built on trust. With Bohemian Dragomans®, you partner with a provider that adheres to the highest international standards—for translations you can rely on.
Bohemian Dragomans® – because quality is never optional.
DIN EN ISO 9001 – Process Quality That Makes the Difference
Alongside our certification under DIN EN ISO 17100, Bohemian Dragomans® also aligns with the principles of DIN EN ISO 9001—the world’s most recognised standard for quality management systems. For us, exceptional translation quality goes hand in hand with efficient, transparent, and continuously optimised workflows.
What is DIN EN ISO 9001?
DIN EN ISO 9001 outlines the requirements for systematic quality management—regardless of industry or company size. It defines processes, responsibilities, and tools for planning, steering, and continuously improving the quality of products and services.
Key principles include:
- customer focus,
- transparent and efficient workflows,
- risk management,
- continuous improvement, and
- high employee qualification.
Why does that matter for language services?
Because translation isn’t just a creative process—it’s also a logistical and organisational challenge. Scheduling, coordination, communication, quality control, data security: all of it needs to be well structured to ensure that linguistic quality is never compromised. This is where ISO 9001 makes a real difference. It helps us evaluate and refine our internal processes—regularly and consistently—with a view to enhancing the client experience.
What does this mean for you as a client?
- Efficient workflows: Your projects are completed quickly and reliably—no detours, no missteps.
- Planning security: Every step is documented and every deadline is honoured.
- Risk reduction: Structured processes reduce the potential for errors and ensure reliable results.
- Sustainable collaboration: We analyse your needs continuously and adapt our workflows to match.
ISO 17100 + ISO 9001 = A Strong Foundation
By combining the industry-specific standard (DIN EN ISO 17100) with the universal quality framework (ISO 9001), we create the ideal foundation for delivering exceptional language services. While ISO 17100 ensures translation quality at the linguistic level, ISO 9001 guarantees that our entire organisation runs smoothly—reliably, transparently, and with a view to the future.
Bohemian Dragomans® – More Than Just Translation
Our mission goes beyond simply converting texts from one language to another. We create added value through well-defined processes, clear communication, and a commitment to quality that exceeds expectations. ISO 9001 is more than a framework to us—it’s the backbone of our operations.
Quality you can feel
You’re not just looking for a translation. You’re looking for results that make an impact. With Bohemian Dragomans®, you choose a team that speaks the language of precision, masters its processes, and delivers quality at every level.